We currently deliver worldwide, however there are some countries that are not as easy to get to. If an order is placed for delivery to one of the countries outside our reach, you will be notified by email as soon as possible.
Please note: We are unable to ship to PO Box addresses
- HOW MUCH IS STANDARD DELIVERY?
Standard delivery prices are currently as follows:
UK - £3.95 /Orders over £25-FREE
Europe - £10.00
- HOW LONG WILL IT TAKE FOR MY DELIVERY TO ARRIVE?
All orders received before 1pm Monday-Friday will be with you approx 3-5 working days within the UK, 7-10 working days within Europe and 10-12 working days for the rest of the world.
We offer an international delivery service to most countries. Please note that the recipient will be responsible for any import duties, clearance fees and any other additional charges. We operate on a DDU basis (Delivery Duty Unpaid). This means the recipient should be liable for any local sales taxes or import duties which may be charged on the purchase. The customer is responsible for providing any information required by customs to ensure the goods are cleared. Gorjus London cannot be held responsible should local customs authorities wish to confiscate any items or charges of import duty.
If you have not received your goods please email firstname.lastname@example.org so we can trace your order. We will then notify you via email to confirm the status and whereabouts of your products.
Please note: Parcels that are signed for will be deemed as received by the customer and are now out of our control. We use third party logistics companies, we hope they maintain our high standards but as I'm sure you can understand mistakes happen. If this is the case, we will inform you of your carrier and you should contact them to take this further.
- DO I NEED TO PAY FOR POSTAGE?
- Please note when asking for a refund the customer is responsible for the postage costs incurred when returning an item. We advise goods should be returned by registered post only. We cannot be held responsible for any item returned to us in any other way. You will need proof of postage if the returned parcel is lost and you need to make a claim to your carrier.